fabjee's Privacy Policy

1. Introduction and Scope

fabjee ("we", "our") operates a trusted online betting and casino platform in Bangladesh. This privacy policy explains what personal information we collect from you through the fabjee.cam website and related services, how we use it, and in what circumstances we may share it with third parties.

This policy applies to all users of fabjee — from registered members to visitors who simply browse the site. By using our platform, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

fabjee places the highest importance on every user's privacy. We believe you should have full control over your personal information, and we manage our data practices accordingly.

2. Information We Collect

We collect various types of information that are necessary for us to provide our services. This information can be broadly divided into two categories:

2.1 Information You Provide Directly

When you register with fabjee or use our services, we may collect the following information:

• Identity Information: Full name, date of birth, national ID or passport number
• Contact Information: Email address, mobile number
• Account Information: Username, password (in encrypted form), account preferences
• Financial Information: bKash, Nagad, Rocket, or Upay account details, bank account details (for the purpose of processing transactions)
• Verification Information: Copies of documents submitted to confirm identity

2.2 Automatically Collected Information

When you browse or use our platform, certain information is collected automatically:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Time and date of site access
• List of pages visited and navigation patterns
• Gaming session data (bet amounts, play duration, win/loss history)
• Information collected through cookies and similar tracking technologies

3. How We Collect Information

fabjee collects your information through the following methods:

• During Registration and Account Creation: When you create a new account, the required information is collected directly from you.
• During Transactions: Required financial information is collected through payment service providers during deposit or withdrawal processes.
• Customer Support Interactions: Information you provide when seeking assistance via live chat or email.
• Cookies and Analytics: The use of automated technologies to analyze patterns of site usage.
• KYC Verification Process: During identity verification carried out to comply with Know Your Customer guidelines.

4. How We Use Your Information

We use your personal information only for specific and legitimate purposes. The main reasons your information is used at fabjee are as follows:

4.1 Service Delivery and Account Management

• Creating, verifying, and maintaining your account
• Processing deposit and withdrawal transactions
• Managing bonuses and promotional offers
• Storing gaming history and account statements

4.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access and fraudulent activity
• Complying with anti-money laundering (AML) regulations
• Ensuring account security

4.3 Customer Support and Communication

• Responding to your support requests
• Sending important account updates and notifications
• Sending relevant promotional information (only with your consent)

4.4 Service Improvement

• Improving site performance and user experience
• Personalizing content according to user preferences
• Identifying and resolving technical issues

4.5 Responsible Gaming

• Identifying problematic gaming behavior
• Managing personalized limits and self-exclusion programs
• Ensuring compliance with responsible gaming guidelines

5. Sharing Information with Third Parties

fabjee does not sell or rent your personal information. However, in certain circumstances and on the basis of legitimate requirements, we may share information with some third parties:

5.1 Payment Processors

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These parties follow their own privacy policies and may not use your information outside of our services.

5.2 Technology Service Providers

To operate our platform, we use the services of some technology partners — such as server hosting, cloud services, and analytics providers. These parties process information only according to our instructions and are not permitted to use it for their own purposes.

5.3 Game Software Providers

For our game library, we work with reputable game developers such as Pragmatic Play, PG Soft, JILI, Evolution Gaming, Spribe, and Microgaming. Information may be shared on a limited basis to ensure gaming integrity.

5.4 Legal Obligations

We may be required to disclose information to relevant authorities on the basis of court orders, regulatory authority directives, or legal requirements.

6. Cookies and Tracking Technologies

fabjee uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Essential for the basic functioning of the site. These are used to maintain login sessions and ensure security.
• Functionality Cookies: Used to remember your preferences, such as language selection and display settings.
• Analytics Cookies: Used to understand user behavior across different parts of the site, which helps us improve our services.
• Advertising Cookies: May be used to show you relevant ads based on your interests.

6.2 Cookie Controls

You can reject or delete cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some important features of the site to not function properly.

7. Data Storage and Security

7.1 Retention Period

We retain your personal information for as long as your account is active or as needed to provide our services. Financial records and transaction history are kept for as long as required to meet legal obligations.

7.2 Security Measures

To keep your information secure, fabjee has put in place the following technical and organizational measures:

• SSL Encryption: All data transmitted on the site is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-Factor Authentication: An additional layer of security when logging into your account.
• Access Controls: Only authorized staff can access your personal information.
• Regular Security Audits: Security checks are conducted on our systems on a regular basis.
• Firewall and Intrusion Detection: Active protection against unauthorized access.

While we make every effort to protect your information, no online system is 100% secure. We therefore advise you to use a strong password and not to share your login details with anyone.

8. Your Rights and Choices

As a user of fabjee, you have the following rights regarding your personal information:

8.1 Right of Access

You can find out at any time what information we hold about you. To do so, contact our support team.

8.2 Right to Rectification

If any information stored in your account appears to be incorrect or incomplete, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, information retained to meet legal obligations may not fall within the scope of this right.

8.4 Right to Object to Processing

For marketing communications, you may unsubscribe at any time. Use the "Unsubscribe" link at the bottom of an email or let our support team know.

8.5 Right to Data Portability

You may request a copy of your personal information in a machine-readable format.

To exercise any of the above rights, contact our support team. We will respond to your request within a reasonable time.

9. Privacy of Minors

fabjee strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from any minor.

We collect information to verify age at the time of registration. If a minor's information enters our system for any reason, we will close the relevant account and delete the collected information as soon as it is identified.

If you believe a minor has registered on our platform, please notify our support team immediately.

10. Changes to This Policy

fabjee may update this privacy policy from time to time. Changes may be made when new features are added to our service, when legal obligations change, or when we need to improve our data practices.

For any significant changes, we will send a notification to your registered email address and update the revision date at the top of the page. If you continue to use our platform after the changes, you will be considered to have accepted the new policy.

We advise you to visit this page regularly to check whether any changes have been made to the policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our privacy team will review your request as soon as possible and take appropriate action. fabjee is always committed to protecting your privacy and data.